Frequently Asked Questions


1. Why do I need a website?
2. How much does a website cost?
3. How long does it usually take to build a website?
4. Can you design a logo for me?
5. Where can I get pictures from for my website?
6. What is the process like? How do I get started?
7. I saw a website I really like and want mine to look just like it. Can you do that?
8. What is web hosting?
9. What is a domain name?
10. How do I make a payment? What are the payment terms?
11. What do I do if I need to make changes or updates to my site after it's already been completed?
12. How can I get my website to show up at the top of search engines?


1. Why do I need a website?

A professional looking website gives a business instant credibility. They act as an online brochure where your customers can learn more about your company, your products/services, see your work and how to contact you. In addition, a website gives you the opportunity to advertise online on search engines like Google and Yahoo where you can get better value compared to traditional advertising like newspapers and radio.
2. How much does a website cost?
It depends. All website projects are custom quoted based on the number of pages, features, content and interactivity. In order to provide you with an accurate quote please contact us and a representative will get back to you within 24 hours.
3. How long does it usually take to build a website?
Depending on the size of the website it typically takes between 4 to 6 weeks. Also, be prepared to give us some of your time during those 4 to 6 weeks. We will need you to review designs and provide feedback, write text content for the pages and gather photos to include. This will help move the process along.
4. Can you design a logo for me?
Absolutely. Send us an email or give us a call to discuss.
5. Where can I get pictures from for my website?
The best pictures are usually pictures you already have such as photos of you and your staff, your office or place of work, before and after pictures, etc. If you don't have any pictures then we suggest purchasing photos online at places like www.fotolia.com or www.gettyimages.com. Both have a wide selection and fair prices.
6. What is the process like ? How do I get started?
There are 3 phases. In Phase 1 we provide a free consultation to you. You can tell us what type of website you need, the features you want, etc. This helps us give you an accurate quote along with an accurate estimate of how long it will take to develop. After that a project manager will be assigned to your project and that person will contact you to discuss your project further. Your project manager will be your main contact here. Their job is to coordinate and schedule the work to be done with our various departments (graphic designers, programmers, coders, etc) and to keep you informed about your website's progress. They will also be responsible for gathering the necessary files from you for the website such as photos, text content, etc. Next is Phase 2 where our team designs the graphics and homepage and then we provide the design to you to review. After you review it you will likely have some changes to make which we gladly do and then send it to you to review again. This edit/review phase can take multiple rounds of edits. We only design the interior pages once you have approved the homepage. Then you will have a chance to review and approve the interior pages the same way. Once you are fully satisfied with the designs and have given your approval we move to Phase 3: the HTML / CSS coding. This is where we take the designs and build the internet code, set up all the links and publish the files onto the web. This process keeps you involved so you know and are satisfied with the website as its development progresses.
7. I saw a website I really like and want mine to look just like it. Can you do that?
Well yes and no. Although we can make a site for you with the same layout you will still have to get your own photos and write your own text for the pages. Finding a site you really like and want to mirror your site after is an excellent starting point and helps guide us while we develop your site.
8. What is web hosting?
The internet is a giant collection of websites all hosted on computers (called web servers) all over the world. Every website needs space on a web server where the website's files can reside so that the website is accessible by anyone anywhere in the world at any given moment. Web hosting providers like us invest in web servers so that we can develop and also host our client's websites. Each website hosted on a web server takes us space and needs to be maintained to ensure they are always up and running and have a constant, fast connection to the internet. The amount of space needed along with the different level of service each website needs are usually the deciding factors when choosing a monthly web hosting plan. Whether you are a small business owner with minimal needs right now or a large enterprise – or anywhere in between we have various hosting plans to suit your needs. Contact us today to discuss further and we'll be glad to help you find a solution that's right for you.
9. What is a domain name?
A domain name is a web address on the Internet such as websitemvp.com or google.com. Domain names are available in different suffixes such as .com, .net, .tv, .edu, .co.uk and much more. Once you register a domain name, it is entirely yours, no one else can register that exact web address as long as you continue to pay the yearly renewal fee and abide by the terms of use.
10. How do I make a payment? What are the payment terms?
Visit our payments page. We accept most major credit cards, PayPal and echecks. We require a 50% payment deposit at the start of all projects and the balance when the project is completed. For larger projects we require a 30% deposit, another 30% after the designs are finished and the remaining 40% upon completion. Prices include 'reasonable' minor edits during the first month. After 1 month all updates will be paid.
11. What do I do if I need to make changes or updates to my site after it's already been completed?
Prices include 'reasonable' minor edits during the first month. After 1 month all updates are billed accordingly depending on what needs to get done. If your website is such that you require frequent updates (every week or twice a week), then we highly recommend a Content Management System (CMS) with your site. A CMS will make it easy for you to make changes to certain sections or pages that you know in advance will need constant updating. If you don't want to be bothered with making changes yourself even with a CMS then we can gladly update your site as needed. All edits should be sent in an email with detailed notes.
12. How can I get my website to show up at the top of search engines?
It is a combination of factors. It starts by submitting your website into the search engines but also requires Search Engine Optimization (SEO) efforts. SEO is a marketing strategy for increasing a site's relevance for specific keywords and thus increasing that website's ranking when people search for those keywords on search engines. SEO considers how search algorithms work and what people search for. SEO efforts may involve a combination of things such as making changes to a site's coding, its content, layout and structure as well as fixing problems that could prevent search engine spiders from fully indexing a site into its databases. There are also off page factors that contribute to higher rankings such as inbound links. We offer a full suite of Search Engine Optimization and other Search Engine Marketing services like Pay-Per-Click advertising which can put you at the top of search engines faster by paying for ad space. Contact us today to discuss further.

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